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Energy complaints hit 5.6 million, Which? calls for market fixes

Energy complaints hit 5.6 million, Which? calls for market fixes

Which? revealed that complaints against the big six energy suppliers have collectively reached 5,579,665  million for 2013 and as a result is calling for six fixes to the energy market today. Npower received the most complaints at 1.4 million, but had ...

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Insulation needed to help children in fuel poverty

Insulation needed to help children in fuel poverty

2.2 million children are in fuel poverty according to the latest figures, showing a rise of 26%, with an extra 460,000 children in cold homes. This new definition of fuel poverty makes the overall problem look smaller, with  million people ...

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Low Carbon Network Fund project could save consumers 20% on energy bills

Low Carbon Network Fund project could save consumers 20% on energy bills

An £8.3 million energy efficiency trial backed by Ofgem could save consumers 20% on their energy bills. Money from the Low Carbon Network Fund was used to test different energy saving approaches across 4,000 households in the Solent area by Southern ...

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Community solar could benefit schools in Staffordshire

Community solar could benefit schools in Staffordshire

Staffordshire Sunny Schools project are hoping to raise £880,000, by selling shares to locals for a fair financial return of around 10% to fit solar panels on the school rooftops. The money will be used to have the panels fitted, ...

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New incentive of golden rule opt-out for green deal relaunch

New incentive of golden rule opt-out for green deal relaunch

  The Department of Energy and Climate Change (Decc) could remove the scheme’s golden rule, where measures installed must repay the investment within 25 years. Jon Booth, director of household energy efficiency at Decc said at the UK Green Building ...

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Switching figures peak at the end of 2013

More than 1 million customers changed their energy tariffs in November and December last year, according to the latest figures. Electralink recorded the data, which shows that 1,006,435 consumers changed their tariffs at the end of 2013. 23% moved over to ...

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Compostable carrier bags launched at Co-op

Compostable carrier bags launched at Co-op

Co-op foodstores have launched a new scheme to offer compostable carrier bags to their customers that can also be used as food waste bin bags. The trial has been started in several areas in England and is being rolled out ...

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Loyal energy customers missing out on billions

Loyal energy customers missing out on billions

UK energy customers that do not swap suppliers could be missing out on huge savings totalling billions of pounds, according to new research by Gocompare.com. The research has found that more than 50% haven’t switched in the last 3 years, ...

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Npower announces energy cuts of 2.6%

Npower announces energy cuts of 2.6%

Energy supplier Npower has announced a reduction in around 2.6% in response to the government’s recent changes to energy bills. The Npower customers whose bills went up in December will see the reduction in their bills, including those on fixed ...

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Electricity network companies face a £4 million bill due to Christmas Day power cuts

Electricity network companies face a £4 million bill due to Christmas Day power cuts

In the aftermath of the Christmas Day power cuts, electricity network companies face a £4 million compensation bill after half a million customers in the south of England were cut off due to high winds 2 days before the festive ...

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