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Small energy firms win customer satisfaction survey for the fourth year running

Small energy firms win customer satisfaction survey for the fourth year running

The Big Six energy companies have faired badly in the latest annual Which? energy company satisfaction, for the fourth year running. The smaller suppliers took the top spots, Ecotricity came 1st,  with Good Energy, Ebico and Ovo Energy closely behind. npower ...

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Ed Milliband wants legislation for Ofgem to force energy bills down

Ed Milliband wants legislation for Ofgem to force energy bills down

Labour leader Ed Milliband has said that he wants Ofgem to have new powers to force energy bills down when wholesale prices drop. In an interview with on the Andrew Marr show on the BBC he said he wants to ...

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Average UK household will spend £60,000 on energy in lifetime

Average UK household will spend £60,000 on energy in lifetime

The average UK household will spend around double the average pension pot on energy for their home, in their lifetime. uSwitch.com published an analysis today that showed customers could save around £10,000 over their lifetime if they switch to the ...

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Citizens Advice urges energy companies to offer “debt holiday” for prepayment customers

Citizens Advice urges energy companies to offer “debt holiday” for prepayment customers

Energy companies have been urged by Citizens Advice to allow a “debt holiday” for their prepayment customers to prevent fuel rationing over the cold winter months, or cutting off the energy supply completely. Customers on prepayment meters are unable to ...

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72% of consumers want smart meters installed

72% of consumers want smart meters installed

  Nearly three-quarters of British consumers want smart meters installed in their homes according to a uSwitch survey. which also revealed that consumers with smart meters installed are more happy with their energy suppliers compared to homes with traditional meters. ...

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Small energy suppliers remaining the best deal against the Big Six

Money SuperMarket has shown that the smaller suppliers have consistently offered the best energy deals for customers over the last six months, in comparison to the Big Six. Results of an analysis by the comparison site showed that despite many ...

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Protestors march on London Energy UK building

Protestors march on London Energy UK building

Around 100 protestors marched from the Institute of Directors to the Energy Uk building in Regent Street chanting “Public Energy Now” and “Bring Down the Big Six”. The energy giants are accused of causing a significant number of deaths in ...

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Green Deal loan company in line for £49 million package

Green Deal loan company in line for £49 million package

The Green Deal Finance Company are a firm set up to provide loans as part of the government’s flagship efficiency energy programme. DECC has put forward a proposal to provide a £34 million fund, subject to contract. Private sector investors, ...

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Energy suppliers have Christmas deadline to refund customers affected by meter fault

Energy suppliers have Christmas deadline to refund customers affected by meter fault

As many as 1.5 million gas customers that were affected by a pre-paid meter fault dating back to 2007, could receive refunds of as much as £110 by Christmas. Energy UK said that a fault in the meters calculations meant ...

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November wholesale gas prices drop to their lowest in 4 years

November wholesale gas prices drop to their lowest in 4 years

The UK wholesale price in November for gas has dropped to the lowest since 2010. Gas for November this year traded at 51.60 pence per therm (p/th), according to analysts at ICIS, 10 pence cheaper than November 2011, and lower ...

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