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Catch-up energy bills in the spotlight

Catch-up energy bills in the spotlight

Under the regulator’s plans, energy firms will be banned from charging catch-up bills for gas and electricity that was used more than 12 months earlier. Customers often receive bills based on estimate meter readings, when they pay via direct debit. ...

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Cap could save customers up to £80

Cap could save customers up to £80

After a price cap was announced by energy regulator Ofgem, four million customers on prepayment energy meters are expected to save around £80 a year. The temporary price cap, was one of the measures recommended by the Competition and Market ...

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Customers unaware of energy overpayments.

Customers unaware of energy overpayments.

Figures obtained by the BBC reveal that Britain’s energy firms are holding onto nearly £4bn of their customers’ money. Radio 4’s You & Yours programme, investigated and found out that some domestic energy accounts are thousands of pounds in credit. ...

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£11 billion smart-meter scheme Dropped

£11 billion smart-meter scheme Dropped

£500 million of forecast benefits out of its flagship £11 billion smart-meter scheme, has been quietly chopped by the Government, and the energy industry tried to bury the news in the aftermath of the US election. When Gordon Brown was ...

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New efficiency plans for 2030.

New efficiency plans for 2030.

By 2030 the European Commission says that it plans to cut energy use across the bloc by 30%. This proposal is at the heart of a new package unveiled by the Commission- to help meet its commitments, to cut carbon ...

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Big energy savings for consumers, without switching supplier.

Big energy savings for consumers, without switching supplier.

According to the regulator Ofgem, millions of energy customers could save hundreds of pounds a year on their energy bills without switching supplier. By simply moving to another Npower tariff, more than 1.7 million Npower customers could save £261 a ...

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E.on and British Gas; frozen standard tariffs this winter.

E.on and British Gas; frozen standard tariffs this winter.

British Gas and E.on are freezing their standard tariffs for this coming winter. Both the gas and electricity bills will now affect, in total, around nine million customers. There will be no increase in charges until at least April of ...

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Corbyn champions over 1,000 publicly-owned local energy suppliers

Corbyn champions over 1,000 publicly-owned local energy suppliers

In his new environmental manifesto , Jeremy Corbyn will announce he will be backing local energy suppliers to challenge the dominance of the ‘Big Six’. He is expected to pledge to create an energy policy “for the 60 million not ...

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Gas meter mix up causes billing mistakes for energy customers

Gas meter mix up causes billing mistakes for energy customers

Thousands of householders have been overcharged on their gas bills due to imperial meters being mistaken for metric ones. Ofgem has called for gas suppliers to reimburse any customers affected by the error, after the problem was discovered by E.On. ...

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Schools gain an insight into the energy industry

Schools gain an insight into the energy industry

Scotland has launched a pilot project to help students gain an insight into the energy industry. 27 pupils across 2 schools worked with energy companies and lecturers from Fife College from January to early June this year. They found out ...

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