Using social media to connect with your customers might seem like an excellent way of communicating with them, but today British gas seem to have learned the hard way that your customers have a habit ...Read More »
Over 1600 LED lights have been installed on the M62 motorway near Huddersfield and Halifax an...
A new 40MW solar farm has been approved in the surroundings of Hive Energy HQ which will allo...
Under the regulator’s plans, energy firms will be banned from charging catch-up bills for gas ...
According to the UN, in 2016, the world added record levels of renewable energy capacity. Thanks to ...
Npower must “justify” to its customers why they are introducing one of the largest energ...
During September 13,967 households were assessed for their energy efficiency under the government’s scheme, a total of 85,177 since it’s launch. Out of the 505 that signed Green Deal plans, only 57 had measures installed by the end of the ...Read More »
In last week’s reshuffle Liberal Democrat MP Dan Rogerson was promoted fom the backbenches to a ministerial role within Defra, alongside Tory MP George Eustice. Eustice was initially named as the new water minister on the website, but it has ...Read More »
Ofwat’s consultation on changes to the service incentive mechanism (SIM) for PR14 advised that water companies should focus on customer service for households that have no choice. The SIM rewards or penalises water companies on customer satisfaction levels, but according ...Read More »
ONZO is displaying a working demonstration of their vision of the future of Smart Metering at European Utility Week, using their field-proven EPEG technology. Today, for the most part, utilities are recording and storing data from Smart Meters at levels ...Read More »
SSE announced it will be hiking its prices by 8.2% for it’s gas and electricity customers from 15th November ,with over 7 million customers to be affected. This will affect Atlantic, Scottish Hydro, Southern Electric and Swalec, as they are ...Read More »
Eon has blamed rules introduced by energy regulator Ofgem for causing them to axe their tariff for the over 60’s, which could mean £180 per year added to thousands of elderly people’s energy bills. An Eon spokeman said: “Due to ...Read More »
Thames Water scored 63% in it’s service initiave mechanism (SIM) statistics for 2011-13. The companies that came out lowest were Southern Water, South East Water which both have 64 points and then Thames Water. The top scoring company was Wessex ...Read More »
At it’s half year trading statement, SSE has flagged a loss at it’s energy retail business. They have pledged to manintain their above inflation dividend increase for the full year. The company says the loss is due to “higher wholesale ...Read More »
The iconic Blackpool Tower shone green tonight in support of the collective switching scheme ‘Ready to Switch?’ 13 local authorities have signed up to the scheme, including Blackpool Council, which since it’s launch last year has helped more than 35,000 ...Read More »