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Big energy savings for consumers, without switching supplier.

Big energy savings for consumers, without switching supplier.

According to the regulator Ofgem, millions of energy customers could save hundreds of pounds a year on their energy bills without switching supplier. By simply moving to another Npower tariff, more than 1.7 million Npower customers could save £261 a ...

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Welsh energy management firm bought by npower

Welsh energy management firm bought by npower

  npower has bought a welsh energy management company in a new multi-million pound deal. Remote Utility Monitoring & Management (RUMM) uses the latest innovations in cloud-based software to help businesses monitor and control their energy in real time and ...

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Ofgem calls for ‘awful customer service’ complaints handling procedures to be fixed

Ofgem calls for ‘awful customer service’ complaints handling procedures to be fixed

Energy suppliers have been given a demand by Ofgem that they have until the end of this month to fix their ‘frankly awful’ customer service complaints handling procedures. They have been told they need to explain to customers what changes ...

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Ofgem to investigate British Gas, Eon and npower over low meter installation

Ofgem to investigate British Gas, Eon and npower over low meter installation

An investigation has been launched by Ofgem, to look into why British Gas, npower and Eon have such a low rollout of advanced electricity meters for business customers. Ofgem will be looking to find out why the 3 companies have ...

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Npower profits drop 38% in first half of the year

Npower profits drop 38% in first half of the year

Energy giant Npower announced a drop in profits on the first half of 2014 by 38%. From January to June last year profits dropped from £176 million to £109 million this year, according to the first half figures. They lost ...

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Npower fined £125,000 for reporting error

Npower fined £125,000 for reporting error

Npower have been fined £125,000 for errors in reporting data for two renewable energy subsidy schemes. Ofgem said that the fine was due to incorrect information being used to calculate the amount of energy supplied to customers under the Feed-in Tariff ...

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Energy complaints hit 5.6 million, Which? calls for market fixes

Energy complaints hit 5.6 million, Which? calls for market fixes

Which? revealed that complaints against the big six energy suppliers have collectively reached 5,579,665  million for 2013 and as a result is calling for six fixes to the energy market today. Npower received the most complaints at 1.4 million, but had ...

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Npower announces energy cuts of 2.6%

Npower announces energy cuts of 2.6%

Energy supplier Npower has announced a reduction in around 2.6% in response to the government’s recent changes to energy bills. The Npower customers whose bills went up in December will see the reduction in their bills, including those on fixed ...

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Consumers should use caution when opting for fixed energy deals

Consumers should use caution when opting for fixed energy deals

Energy customers are being warned to be wary of choosing fized price energy deals ahead of expected price cuts next month. Several of the main suppliers have announced they will be reducing prices if the chancellor confirms a change to ...

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Ofgem reveal suppliers are failing to meet the Eco targets

Ofgem reveal suppliers are failing to meet the Eco targets

According to the latest figures released from Ofgem, most of the biggest seven suppliers are struggling to meet the Energy Company Obligation (Eco) targets. Almost a year after the scheme began, SSE, Npower, First Utility and British Gas all have ...

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